Thank you for shopping at Vertixamerica. This website is operated by AERITHRAE LLC. The following is our shipping policy for all orders placed on vertixamerica.com.
Order Processing Time
All domestic U.S. orders are typically shipped within 3 business days after payment confirmation (excluding weekends and U.S. federal holidays).
International orders are typically shipped within 5 business days after payment confirmation.
Please note that the processing time for certain custom-made items may require an additional 2 to 3 business days.
Orders placed after 2:00 PM Eastern Standard Time (EST) on a business day will be processed on the following business day. We do not process or ship orders on weekends or public holidays.
Shipping Methods and Delivery Times
We offer standard shipping services covering all 50 U.S. states and territories.
Domestic U.S. Shipping: Estimated delivery time is 7 business days from the date of shipment.
International Shipping: Estimated delivery time is 10 business days from the date of shipment.
Please note that the delivery times listed above are estimates and are not guaranteed. Delivery may be delayed due to weather conditions, carrier issues, or (for international orders) customs clearance procedures.
Shipping Rates
Shipping costs are automatically calculated at checkout based on the order weight, destination, and selected shipping method. Orders meeting specific thresholds advertised on the website may qualify for free shipping.
Shipping Address
You are responsible for providing accurate and complete shipping address information at checkout. We are not liable for any lost or delayed orders resulting from incorrect address information provided by the customer. If you need to modify your shipping address after placing an order, please contact us immediately by emailing service@beierting.com. Once an order has entered the processing stage, we cannot guarantee that we will be able to successfully update the address.
Order Tracking
Once your order has shipped, you will receive a shipping confirmation email containing a tracking number. You can use this number to track the status of your package on the carrier’s official website.
Lost or Damaged Packages
If your package is lost or damaged during transit, please contact us within 7 business days of the estimated delivery date. We will assist the carrier in resolving this issue and, depending on the specific circumstances, arrange for a replacement shipment or a refund for you.
International Shipping
We offer international shipping services to eligible countries and regions. The shipping and processing times for international orders are governed by the “International Shipping” terms outlined above.
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